Harvard MediaPOLICIES FOR DIGITAL PROJECTS
Written approval on all artwork proofs is required for your order to proceed.
Harvard Media will produce finished works for you per the files, specifications, and instructions which you provide. While we will bring to your attention any errors or concerns that we notice, you are responsible for approval of proofs, proofreading, and errors. You are considered the expert of your industry and are responsible for understanding your local, provincial, and federal laws and advertising regulations that govern your business. Please be sure to double check spelling, grammar, layout, accuracy of pricing and disclaimers, and design before approving artwork.
Take a really good look at the proof we have provided before submitting your final approval. Any changes after final approval will be charged accordingly.
Prior to Approval
Clients are allowed up to 2 minor corrections before additional fees may become applicable. Minor corrections are considered: text-based corrections without a layout or imagery change. Harvard Media reserves the right to charge for additional time spent on making corrections. This charge comes at your standard (per hour) rate. Errors made by Harvard Media will have no client cost associated with corrections or reprints.
Harvard Media is not responsible for any expenses and penalties related to reproducing/reprinting, etc. the product if changes/errors are to be made after approval from the client. You will be responsible for the full production costs (setup charges, printing, and materials) and the cost of producing the work an additional time if you request to do so. A new job will be created to accommodate any changes and fixes that need to be made as a result.
PLEASE NOTE: If we produce work that has been approved or provided and contains errors after production, you are responsible for full production costs (setup charges, printing, and materials), as well as the cost for producing the work a second time, if you request to do so.
Proof Approval Checklist
Refer to this checklist to make sure your proofs are error-free and designed just the way you want.
- All the information I provided has been presented in the final proof.
- All wording/phrasing is typed correctly.
- All dates, names, physical addresses, email & web addresses, and telephone numbers are correct.
- There are no spelling or punctuation errors – do not assume spell check has caught every error!
- All design elements are EXACTLY correct.
- Please do your best to notify us of ALL REQUESTED CHANGES at one time. (After 2 minor changes, your job will be subject to additional fees).
Any work requested within 24 hours will have a 100% markup. Completed jobs that are requested with a turnaround time of 24 hours or less will be accepted at the discretion of Harvard Media and a price will be determined at that time.
PLEASE NOTE: As much as we love working, Harvard Media operates within the business hours of Monday-Friday, 8AM to 5PM. Rush orders that are placed on Friday will be completed by the following Monday.